/* Norb is KNOQ's guide: a clear starting point, not a claim of autonomous service. */
.norb-hero-card{display:grid;grid-template-columns:64px 1fr 30px;gap:12px;align-items:center;width:100%;max-width:492px;margin:0 0 26px;padding:8px 12px 8px 8px;border:1px solid rgba(255,201,40,.5);border-radius:16px;background:linear-gradient(108deg,rgba(25,60,43,.92),rgba(16,18,22,.94));color:#f7f5f0;box-shadow:0 15px 32px rgba(0,0,0,.18);text-align:left;font:inherit;cursor:pointer;transition:transform .2s ease,border-color .2s ease,box-shadow .2s ease}.norb-hero-card:hover{transform:translateY(-2px);border-color:var(--yellow);box-shadow:0 19px 36px rgba(0,0,0,.28)}.norb-hero-portrait{display:grid;place-items:center;width:56px;height:56px;overflow:hidden;border:1px solid rgba(255,201,40,.46);border-radius:14px;background:#111}.norb-hero-portrait img{width:91px;max-width:none;transform:translateY(-5px)}.norb-hero-copy small,.norb-hero-copy b,.norb-hero-copy em{display:block}.norb-hero-copy small,.norb-provider-card small{color:var(--yellow);font:700 8px "DM Mono",monospace;letter-spacing:.85px}.norb-hero-copy b{margin:3px 0;color:#fff;font-size:12px;line-height:1.25}.norb-hero-copy em{color:#bdcabe;font-size:9px;line-height:1.4;font-style:normal}.norb-hero-card strong{display:grid;place-items:center;width:28px;height:28px;border-radius:9px;background:var(--yellow);color:#172018;font-size:18px}.norb-provider-card{display:grid;grid-template-columns:74px 1fr;gap:11px;align-items:center;max-width:455px;margin:22px 0 0;padding:10px;border:1px solid rgba(255,201,40,.3);border-radius:15px;background:linear-gradient(135deg,rgba(255,201,40,.09),rgba(20,136,75,.13));color:#fff}.norb-provider-card img{width:64px;height:64px;object-fit:cover;object-position:center 27%;border-radius:12px;border:1px solid rgba(255,201,40,.38)}.norb-provider-card small,.norb-provider-card b,.norb-provider-card em{display:block}.norb-provider-card b{margin:4px 0;color:#f7f5f0;font-size:11px;line-height:1.35}.norb-provider-card em{color:#bbcabd;font-size:9px;line-height:1.4;font-style:normal}.norb-dialog-mark{display:grid;grid-template-columns:46px 1fr;gap:10px;align-items:center;margin:-3px 34px 15px 0;padding:7px;border:1px solid rgba(20,136,75,.28);border-radius:12px;background:#edf7ef}.norb-dialog-mark img{width:40px;height:40px;object-fit:cover;object-position:center 30%;border-radius:9px}.norb-dialog-mark b,.norb-dialog-mark small{display:block}.norb-dialog-mark b{color:#1d3927;font-size:10px}.norb-dialog-mark small{margin-top:2px;color:#607565;font-size:8px;line-height:1.35}@media (max-width:780px){.norb-hero-card{grid-template-columns:56px 1fr 25px;gap:9px;margin-bottom:22px;padding:7px 9px 7px 7px;border-radius:14px}.norb-hero-portrait{width:49px;height:49px;border-radius:11px}.norb-hero-portrait img{width:80px}.norb-hero-copy b{font-size:11px}.norb-hero-copy em{font-size:8px}.norb-hero-card strong{width:24px;height:24px;border-radius:8px;font-size:16px}.norb-provider-card{grid-template-columns:59px 1fr;gap:9px;margin-top:17px;padding:8px}.norb-provider-card img{width:52px;height:52px;border-radius:10px}.norb-provider-card b{font-size:10px}.norb-provider-card em{font-size:8px}.norb-dialog-mark{grid-template-columns:42px 1fr;margin-right:30px}.norb-dialog-mark img{width:36px;height:36px}.norb-dialog-mark b{font-size:9px}}@media (prefers-reduced-motion:no-preference){.norb-hero-portrait{animation:norb-breathe 4s ease-in-out infinite}@keyframes norb-breathe{0%,100%{box-shadow:0 0 0 0 rgba(255,201,40,.05)}50%{box-shadow:0 0 0 7px rgba(255,201,40,.1)}}}
