KNOQ SERVICE GUIDE
Describe the access problem.
Explain the lock or access system without posting keys, codes or sensitive security details. You decide whether to accept the proposed work, price and time.
Start a Locksmiths requestStart with your suburb. No request is sent just by choosing a service.

BEFORE YOU START
What to tell the service provider
You do not need a perfect brief. These details help a suitable professional understand the job and propose a clear arrangement:
- Name the door, lock or access type in general terms.
- Say whether this is a lockout, repair, replacement or planned upgrade.
- Mention urgency and whether you can show authority to access the property.
- Ask about call-out terms and proposed work before accepting.
“Front-door lock is difficult to turn but the door still opens. I would like it assessed and repaired or replaced. Afternoon availability preferred.”
THE NEXT STEP
How KNOQ works
- Choose Locksmiths and enter your suburb. Review your choices, then sign in or create an account to describe the job. You can request through the website or app.
- Discuss the proposed work. A professional may respond with the scope, price and timing. Ask questions and accept only if it suits you.
- Keep track in KNOQ. Once booked, messages and job progress stay together. Pay the independent professional directly for the agreed work.
Sending a request is free. Local response depends on the service, area and professionals available; a request is not a guaranteed booking.
Ready to describe the job?
Choose Locksmiths and your suburb. You can review everything before sending a request.
Start a Locksmiths request