KNOQ SERVICE GUIDE
Start with your finance question.
A broad enquiry helps you prepare for a discussion with a licensed credit professional without sharing private financial documents at the outset. You decide whether to accept the proposed work, price and time.
Start a Mortgage & Finance requestStart with your suburb. No request is sent just by choosing a service.

BEFORE YOU START
What to tell the professional
You do not need a perfect brief. These details help a suitable professional understand the job and propose a clear arrangement:
- Say whether the enquiry is about buying, refinancing or comparing options.
- Share a broad timeframe and the suburb relevant to the enquiry.
- Ask which services, credentials and fees apply before proceeding.
- Discuss detailed financial information through an appropriate secure process with the professional.
“I am exploring refinancing in the next few months and would like to understand the process and any fees. I am based near Hillarys.”
THE NEXT STEP
How KNOQ works
- Choose Mortgage & Finance and enter your suburb. Review your choices, then sign in or create an account to describe the job. You can request through the website or app.
- Discuss the proposed work. A professional may respond with the scope, price and timing. Ask questions and accept only if it suits you.
- Keep track in KNOQ. Once booked, messages and job progress stay together. Pay the independent professional directly for the agreed work.
Sending a request is free. Local response depends on the service, area and professionals available; a request is not a guaranteed booking.
Ready to describe the job?
Choose Mortgage & Finance and your suburb. You can review everything before sending a request.
Start a Mortgage & Finance request