KNOQ SERVICE GUIDE

Explain the problem before the visit.

Describe the fixture, symptoms and urgency without attempting a diagnosis. You decide whether to accept the proposed work, price and time.

Start a Plumbing request

Start with your suburb. No request is sent just by choosing a service.

Plumbing is one of KNOQ’s local service categories.

BEFORE YOU START

What to tell the service provider

You do not need a perfect brief. These details help a suitable professional understand the job and propose a clear arrangement:

  • Name the tap, pipe, drain or fixture and what you can see or hear.
  • Say when the issue began and whether water can be isolated.
  • Add photos and describe any access constraints.
  • Flag active leaks or loss of essential service when choosing timing.
Example description

“Kitchen mixer tap drips continuously and the cupboard below is damp. Water can be turned off at the isolation valve. Please advise next available time.”

THE NEXT STEP

How KNOQ works

  1. Choose Plumbing and enter your suburb. Review your choices, then sign in or create an account to describe the job. You can request through the website or app.
  2. Discuss the proposed work. A professional may respond with the scope, price and timing. Ask questions and accept only if it suits you.
  3. Keep track in KNOQ. Once booked, messages and job progress stay together. Pay the independent professional directly for the agreed work.

Sending a request is free. Local response depends on the service, area and professionals available; a request is not a guaranteed booking.

Ready to describe the job?

Choose Plumbing and your suburb. You can review everything before sending a request.

Start a Plumbing request